The public institution is obliged within the period of 7 days, or 15 days if it announces that it needs additional time, to issue a decision to allow access to the requested document, or to justify the complete or partial refusal. If information is requested that is important for the protection of a person’s life or freedom/liberty, or for the health of the population and the protection of the environment, the response must be provided within 48 hours.
If the requested document in not in their possession, institution must direct applicant where to go, or if it is rejected, must be Instruction about the means of appeal.
